Support

Customer Support

+91 94296 91650

+91 94296 91650

18, Vaishali Nagar, Bhopal, Madhya Pradesh 462003

support@agridoot.co.in

How to Use?

If you’re ready to embrace the future of farming, Agridoot is here to help. Whether you’re a farmer looking to improve yields, an agribusiness wanting to scale smart farming solutions, or an investor interested in the future of AgriTech, Agridoot has something for you. if you need installation guides click below link

Troubleshooting

Welcome to the Agridoot Troubleshooting Guide! If you’re facing issues with your IoT sensors, mobile app, AI assistant, or satellite monitoring system, this guide will help you resolve them quickly.

If you need further assistance, contact our support team at +91 94296 91650 or email support@agridoot.co.in.

IoT Sensor Issues & Solutions

1️⃣ Sensors Are Not Providing Data

🔹 Possible Causes:
✔ The sensor battery is low or dead.
✔ Weak internet or Bluetooth connection.
✔ Sensor placement is incorrect.

🔹 Solutions:
✔ Check the battery level and replace if needed.
✔ Ensure the sensor is within range of the base station or mobile app.
✔ Reinstall the sensor at the correct soil depth as per the user manual.

💡 Tip: Restart the device and reconnect it to the Agridoot app.

 


2️⃣ Inaccurate Soil Moisture or Temperature Readings

🔹 Possible Causes:
✔ Sensor is placed too deep or too shallow in the soil.
✔ Soil type affects conductivity and moisture reading.
✔ External interference from metal objects or other devices.

🔹 Solutions:
✔ Ensure sensors are placed at the correct depth (5-10 cm for surface readings, 15-30 cm for deep moisture monitoring).
✔ Calibrate sensors according to soil type (sandy, loamy, or clay soil).
✔ Keep sensors away from large metal objects or electrical interference sources.

💡 Tip: Compare Agridoot sensor data with manual soil moisture tests to verify accuracy.

 


Agridoot Mobile App Issues & Solutions

3️⃣ App is Not Opening or Crashing

🔹 Possible Causes:
✔ Outdated app version.
✔ Corrupt cache data.
✔ Insufficient storage on the device.

🔹 Solutions:
✔ Update the app from the Play Store/App Store.
✔ Clear cache & app data from phone settings.
✔ Free up storage space and restart the device.

💡 Tip: Always keep your app updated for the latest features and bug fixes!

 


4️⃣ Incorrect Weather or Market Price Data

🔹 Possible Causes:
✔ GPS location settings are turned off.
✔ Temporary server issue affecting data retrieval.

🔹 Solutions:
✔ Enable GPS on your phone to get accurate location-based data.
✔ Restart the app and check for updates.
✔ Wait a few minutes—market prices update dynamically throughout the day.

💡 Tip: If the issue persists, report it via the in-app support section.

 


GYAN AI Assistant Issues & Solutions

5️⃣ AI Chatbot Not Responding or Giving Incorrect Answers

🔹 Possible Causes:
✔ Poor internet connectivity.
✔ Unrecognized input or unclear question format.
✔ Temporary AI server downtime.

🔹 Solutions:
✔ Ensure stable internet access before using GYAN AI.
✔ Ask clear, specific questions like:
❌ “Tell me about wheat” → ✅ “How much nitrogen fertilizer does wheat need?”
✔ If the issue persists, restart the app and try again later.

💡 Tip: GYAN AI learns from user queries. If it gives incorrect answers, report the issue for future improvements.

 


Vyom GIS Satellite Monitoring Issues & Solutions

6️⃣ No Satellite Data or Blank Maps

🔹 Possible Causes:
✔ Satellite data is still processing.
✔ Cloud cover may be blocking satellite images.
✔ Weak internet connection prevents loading images.

🔹 Solutions:
✔ Wait 24-48 hours for satellite updates (new data is available every 4-5 days).
✔ If it’s cloudy, check back later when clearer satellite images are available.
✔ Restart the app and check your internet connection.

💡 Tip: Use a Wi-Fi or 4G network for a smoother satellite data experience.

 


General Troubleshooting Tips for Agridoot Devices & App

 

🔹 Restart Your Device

Sometimes, a simple restart can resolve software or connection issues.

🔹 Check Internet & GPS Settings

Make sure your mobile data or Wi-Fi is active and that GPS location tracking is enabled.

🔹 Keep Your Software Updated

Always install the latest updates for:
✔ The Agridoot mobile app
✔ IoT sensor firmware
✔ Vyom GIS satellite monitoring system