Refund Policy

Effective Date: August 2023
Applies to: AgriDoot App and Website (India, USA, EU)

1. Paid Features

Most features are free. Paid features may include:

Premium Vyom services
AI-based diagnostics
Agronomist consultations
Other subscription services

2. Refund Eligibility

Refunds may be granted if:

You were charged in error
A paid service failed to deliver as promised
You cancel before service delivery in case of advance bookings

⚠Note: We reserve the right to verify usage before approving refunds.

3. Non-Refundable Circumstances

No refund will be issued if:

The service was accessed or used
The subscription auto-renewed without prior cancellation
The service was part of a free trial or beta program

💡Auto-renewals: We comply with U.S. FTC rules and require your consent before starting auto-renewal. You can cancel anytime before the next billing cycle.

4. How to Request a Refund

Email us at support@agridoot.co.in within 7 days of your transaction. Include:

Payment ID / receipt
A short description of the issue

Refunds will be processed within 5–10 business days depending on your bank.

5. Digital Goods Clause

Due to the nature of digital goods, once a service is used or delivered, it is considered non-refundable, unless it fails to function as described

6. Jurisdiction

This policy is governed by:

India: Indian Contract Act, 1872
USA: Federal Trade Commission (FTC) rules for digital products

EU: EU Digital Services Act & Consumer Rights Directive

✅ Summary

We offer refunds for valid cases (e.g., technical issues, wrong charges).
No refund once digital services are used.
You can cancel subscriptions at any time.
Auto-renewals follow international compliance rules.