Privacy Policy

Effective Date: August 2023
Applies to: AgriDoot App & Website (India, USA, EU)
Company: NovosEdge Pvt. Ltd.

At a Glance – Summary

We collect personal and usage data to improve our services.
Your data is never sold. It may be used (anonymized) for AI training.
You can access, correct, or delete your data anytime.
We comply with India’s IT Act, USA’s CCPA/COPPA, and EU’s GDPR.
Contact: support@agridoot.co.in

1. What Data We Collect

a) Personally Identifiable Information (PII)

Name, phone number, email
IP address, device ID
Location (GPS & network)

b) Usage Data

App/web interactions
Device model, OS version
Crash reports, diagnostic logs

c) Content Data

User-submitted images, queries, recordings
Chat or voice interactions with AI

2. How We Use Your Data

Deliver core services (recommendations, analysis)
Send personalized alerts, updates, and advisory
Perform analytics and platform improvements
Train and improve AI models (always anonymized)

3. Legal Basis for Processing

Jurisdiction	Law
India	IT Act, 2000; Data Protection Bill (2023 draft)
USA	CCPA, CPRA, COPPA
EU	GDPR (Articles 6, 13, 15–22)

4. AI Model Training Notice

We may use anonymized data (images, usage behaviour, questions) to:

Improve disease detection accuracy
Personalize recommendations
Train Gyan and other AI assistants

🚫 No personal identifiers are ever used or sold

5. Data Sharing & Transfers

We do not sell your data. Data may be shared with:

Cloud service providers (under contract)
Legal/government authorities (if required)
Partners helping us deliver services (under NDA)

If data is transferred outside your region (e.g., EU to India), we ensure:

Standard Contractual Clauses (SCCs) under GDPR
Compliance with data localization or adequacy requirements

6. Data Retention

We retain your data as long as necessary to provide services.

You may request deletion or download of your data at any time.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“Right to be Forgotten”)
Object to data processing (GDPR Art. 21)
Opt out of model training
File a complaint with your local Data Protection Authority

To exercise your rights, email support@agridoot.co.in

8. Cookies & Tracking

Our website may use cookies to:

Improve user experience
Analyze site usage
Maintain session state

You can opt-out or manage cookies via browser settings.

9. Data Breach Notification

In case of a data breach:

We will notify affected users within 72 hours (GDPR compliant)

We will report the breach to the relevant authority if required

10. Children’s Privacy

We do not knowingly collect data from:
- Children under 13 (USA – COPPA)
- Children under 18 (India/EU) without parental consent

If you believe a child has provided data, please contact us immediately.